RETURNS
- Items must be returned within 14 Days of the date shown on your dispatch note.
- Items must be unworn and unwashed.
- Items must have all tags attached.
- Jewellery needs to be returned unused, in its original packaging, unfortunately for hygiene reasons pierced Jewellery is non refundable.
How to return an item.
- Repack the item with the original tags still attached. Returns address is on returns form enclosed within the delivery.
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We recommend using Royal Mail recorded or special delivery so your parcel is insured and can be tracked.keep your certificate of postage.
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Bow Bijoux cannot be held responsible for any damage or loss to the parcel whilst in transit.
- Bowbijoux do not cover the delivery cost to return a product
- Bowbijoux only offer an exchange on the same item in either a different size or colour
Please note refunds will not be given on items deemed unfit for resale.
These include
- Make up marks
- Perfume smell
- Tan marks
- Alterations
- Strong odours