• Items must be returned within 14 Days of the date shown on your dispatch note.
  • Items must be unworn and unwashed.
  • Items must have all tags attached.
  • Jewellery needs to be returned unused, in its original packaging, unfortunately for hygiene reasons pierced Jewellery is non refundable.


How to return an item.

  • Repack the item with the original tags still attached. Returns address is on returns form enclosed within the delivery.
  • We recommend using Royal Mail recorded or special delivery so your parcel is insured and can be tracked.keep your certificate of postage.
  • Bow Bijoux cannot be held responsible for any damage or loss to the parcel whilst in transit.
  • Bowbijoux do not cover the delivery cost to return a product
  • Bowbijoux only offer an exchange on the same item in either a different size or colour
Please note refunds will not be given on items deemed unfit for resale.


These include

  • Make up marks
  • Perfume smell
  • Tan marks
  • Alterations
  • Strong odours